Erik helped with my main concerns and provided information as requested, so I could choose the best possible refinance in the market at the time of closing. Erik was able to help me get a low and competitive rate. Communication was always easy and quick. In my experience, I did not have to wait to communicate with Erik, I felt like Erik was all the time at the other side of the phone line waiting to answer any questions and concerns, even if it was after work hours (which I value as a great customer service). Erik has excellent communications skills and patience. Overall, the refinance process was easy and I felt no bureaucracy during the process.
Sam walked me through every step of buying a home. Being a first time buyer he assured me on all aspects of obtaining a loan. From day one until closing Sam stayed in contact with me.
Adam is a true professional that exhibits an excellent quality of customer service. I am very happy with everything and looking forward to recommending Adam to others.
Rory and his team were very responsive and helped to make the loan process smooth from start to close of our home loan. We were kept informed at each step on what to expect from the start with no surprises along the way, which was really appreciated. His support team was awesome!
Bryon made the process simple and was extremely responsive. He answered every question and guided me through every step. I will use his expertise again and will refer him to others when they are in need.
Jason is awesome he did a fantastic job he was very patience with us and answer all of our questions even after hours the communication was there.
She was very responsive when I asked questions. She used text, email, and voice calls to reach me if one of those didn’t work. She made the process very easy to complete all the necessary steps for getting the mortgage I applied for. She was so friendly and kind too.
Jennifer was very professional and answered all of my many questions throughout the process.